Why Choose Us?

The Best Quality of Flower Gauranteed

BlossomYes is FaSunflower’s high-end range. The difference is that all flowers used in BlossomYES are high-quality foreign flowers from the Netherlands or the United States.

1. We guarantee all flowers will be in the best quality to your hands and last for 2 days at least. Otherise, new bouquet will be delivered to you again.

2. What you buy would definitely same flower showed in our shop photo (notice will be made for any sub flower changed before delivery).

3. We will collect all the flowers in the bouquet before the day of delivery and take photo and send to you for ensure all the flower color and quality meet your standard.
(We would show you what flower we have in our store for replacement if you are not satify for any single flower)
(Please note that we can only provide half refund if you are not satify for the flower)

4. Flower will be arranged on the delivery date and we will send you photo before delivery. Flower would be sent directly in time after confirmation.
(If customer did not response within 30mins, flower would be sent instead)
(If customer need to re-arrange the flower, please note that delivery need at least 3-4 hours. On-time delivery would not be guarantee after re-arrangement)

5. Our professional courier will ensure the flower sent to the right person and right place. Photo will be take to show the flower sent is in good condition without damage and sent to the right place and found the right person to collect and sign.
(Courier will contact customer or consignee if there are any problem for delivery. Please keep your phone online.)

Low Complain Ratio:

For the past five years, In our record, the complain ratio is keeping on a very low
Order Missing: <0.1%
Delivery not on time: <0.5%
Typo Mistake: <1%
Flower Problem: <1%
See What Our Customer Comment
This is not only on the normal working days, but also during the very peak seasons.
On Valentine’s Day and Mother’s Day of the past 5 years, we didn’t miss any order. 80%+ customers received their flower before 1pm and 99.5%+ of them received their flower before 5pm for daytime delivery. We won’t take order that we cannot complete, so we normally cut off in few days before these special days.

Very Transparent Business:

We operating 3 shop all over Kowloon and Hong Kong Island, customer can visit us during business hour and report if they find any problem in our service and product. We provide exchange guarantee and refund policy for defective product. Customer can contact us on every method and we will take response as soon as possible.
Our price and locations are always transparent for everyone want to find us.

Valuable Price

Our flower source is directly from the flower place of origin instead of wholesaler in Hong Kong. Thus, we get the freshest flowers with the most valuable price.
Our source of origin include Kunming, Taiwan, Netherland, Ecuador and Kenya. All over the world keep us with most stable supplies.

Professional Teams

All of us is full time work in the business but not unprofessional IG shop or amateur treat your order as hobby.
We are professional in the florist industry for profit but not for fun. So we looking for long term and continus customers but not a single time business.
We take care every customers feedback and satificant.

Systematize management

We use many high-tech system to manage your order but not just write on a paper and pin it on the board.
Our system including our website and trello work board arrange all the order in a very clear ways and we can check back all the order within a minute.
This pay us a lot of effort in building these systems. Deiiferent from other florist, we focus on these system rather than just looking on the flowers.
Flower can be meaningless if they send in wrong time and places.

The Team of Polo The Bird Limited do our best on making and delivering floral product with the best quality and accuracy. Deliver your honest most sincere words to your love.